Privacy Policy
Effective Date: September 2, 2025
Last Updated: September 2, 2025
At Striv Bot, we value your privacy. This Privacy Policy explains what information we collect, how we use it, and the steps we take to protect your data when you use our AI-powered services.
By using Striv Bot, you consent to the practices described in this policy. If you do not agree, please discontinue use of our services.
1. Company Information
Business Name: Striv Bot
Business Address: Kitengela, Kenya
Contact Email: [email protected]
Website: https://strivbot.com
Jurisdiction: Kenya (with global best practices considered)
2. Information We Collect
We may collect the following information when you use our services:
Personal Information: name, email address, phone number, business details.
User Input Data: information entered into our AI chatbots, voice agents, or automated systems.
Communications Data: appointment bookings, follow-ups, SMS, and emails sent via Striv Bot.
Technical Data: IP addresses, device type, browser type, and limited usage data.
Payment Data: billing information (processed securely through PayPal or other providers).
3. How We Use Your Data
We process collected data for purposes including:
Delivering and improving AI chatbots, voice agents, and automation services.
Facilitating appointment bookings and customer follow-ups.
Managing client accounts and subscriptions.
Providing customer support.
Meeting legal and regulatory obligations.
We do not use your data for unrelated marketing communications.
4. Data Sharing with Third Parties
We may share data with:
Service Providers: Go High Level, OpenAI, Make.com, Twilio, Google Workspace, PayPal.
Business Clients: Data relevant to your gym or business will be shared with you as part of the services.
Legal Authorities: When required by law or legal process.
All third parties are required to handle your data securely and lawfully.
5. Data Retention
Inactive Accounts: Deleted after 1 month of inactivity.
Active Paying Clients: Data is retained as long as necessary to provide services.
Legal Compliance: Some records may be kept longer if required by law.
6. Data Access & Security
Data is only accessed by authorized Striv Bot staff and relevant partners who need it to perform their work.
We use encryption, access controls, and secure hosting to protect your data.
While we take reasonable measures, no system is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may request to:
Access, update, or correct your personal information.
Request deletion of your personal data.
Object to certain types of processing.
Request a copy of your personal data.
To exercise your rights, contact us at [email protected].
8. International Data Transfers
Some data may be transferred internationally due to our third-party providers (e.g., Google, OpenAI, PayPal). In such cases, we ensure appropriate protections are in place.
9. Children’s Privacy
Our services are designed for business use and are not intended for individuals under 18. We do not knowingly collect data from minors.
10. Automated Decision-Making & AI Use
Striv Bot uses AI chatbots and voice agents to automate tasks.
AI-generated outputs are based on the information provided by users.
While AI improves efficiency, it may sometimes produce errors. Users are responsible for reviewing and verifying AI outputs before relying on them.
11. Dispute Resolution
If you have concerns about your data, contact us first at [email protected].
We will attempt to resolve disputes through mediation.
If mediation is unsuccessful, disputes will be handled under the laws of Kenya.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website, and continued use of our services means you accept the changes.
13. Contact Us
For privacy-related questions, contact us at:
📧 [email protected]